Frequently Asked Questions Luxe Lounge Medspa

Monday: 8:30am - 6:30pm
Tuesday: 8:30am - 6:30pm
Wednesday: 8:30am - 6:30pm
Thursday: 8:30am - 6:30pm
Friday: 8:30am - 6:30pm
Saturday: 8:30am - 4:00pm
Sunday: Closed

Unopened products may be returned within one month of purchase for credit at Luxe Lounge MedSpa. MedSpa treatment packages and services are non-refundable.

We request notification 24 hours before your appointment to cancel or reschedule. We understand that circumstances may arise; however, your service provider has specifically reserved time for you. Please be aware that if you have more than one no-call or no-show, you may be asked to provide a credit card to reserve your next appointment. Charges will only appear at the time of your missed appointment. Phone calls are the preferred method of cancellation.

All consultations are complimentary and address your individual concerns in a private meeting with a Luxe Lounge staff member experienced in your particular area of interest.

Luxe Lounge gift cards are a wonderful way to treat a family member or friend. You may purchase them in Luxe Lounge MedSpa, for any dollar amount, and monies are redeemable toward all services and products. Gift cards cannot be returned for cash and are non-transferable/non-refundable. Service prices and product prices are subject to change. Luxe Lounge is not responsible for any lost or stolen gift cards. Normal cancellation policies apply; unauthorized resale, modification, or trade of gift cards is prohibited. Luxe Lounge gift cards do have an expiration date of 1 year from the purchase date.

Co-payments and payments for procedures must be rendered at the time of your scheduled visit. Luxe Lounge accepts Cash, VISA, MASTERCARD, American Express & Discover. We offer financing options through Cherry & CareCredit Lexington (Chevy Chase)